Privacy Policy
Last updated: 2026. These pages set out basic terms in plain language; Al ZOUQ Delivery Services L.L.C may update them from time to time.
Who we are
Al ZOUQ Delivery Services L.L.C ("ZOUQ", "we") is a delivery services company based in the United Arab Emirates. This policy explains how we handle personal information collected through this website.
What we collect
When you use the forms on this website — a rider application, a business enquiry or a contact message — we collect the details you enter, such as your name, telephone number, email address, company name and the content of your message. We also record basic technical information about the request (for example, a hashed form of your network address and your browser type) to protect the forms against abuse.
How we use it
- To respond to your enquiry or application and to contact you about it.
- To assess rider applications and, if you proceed, to begin our recruitment process.
- To keep the website secure and to prevent spam and misuse.
We do not sell personal information, and we do not use website form data for unrelated marketing.
Who sees it
Enquiries are handled by ZOUQ's own operations, recruitment and management staff. Information is shared with third parties only where needed to provide the service you asked about, or where the law requires it.
How long we keep it
We keep enquiries and applications for as long as reasonably necessary to deal with them and to meet our legal and operational obligations, after which they are deleted or anonymised.
Your rights
You may ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted where we have no continuing need for it. Contact us at info@zouqdelivery.com.
Cookies
This website uses only the cookies needed to make its forms work securely. See our cookie information.